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Right to Return and Refund
All products have the right of withdrawal, so the customer can use, within 14 days after the date of delivery of product to its return. The withdrawal right can be exercised with reference to specific products and services mentioned art. 55, D. Lgs. 206/2005 (Consumer Code). The above code also requires that the user can not exercise the right of withdrawal in case of supply of certain goods and services including the following:
- Goods tailored or personalized or which by their nature, can not be returned or are liable to deteriorate or expire rapidly.
- Goods without the original packaging or warranty seal, on all items, broken or tampered.
The customer must show its intention to exercise its right of cancellation by an e-mail at firstname.lastname@example.org referencing the order number and the letter "Delivered.".
In the case of returns other than the failed item, the customs duties for the return are also charged to the customer.
The withdrawal right is exercised by the return of the product at its own expense, at present into the module called "Return Form", founded in the invelope whit the invoce. In order to enjoy the right of withdrawal, the user must make the shipment within 14 days from the date of delivery of products to be properly packed in their original packaging, in perfect condition (not damaged, not damaged). Verified that the product delivered is in accordance with those specifications, the company LEAM SPA will be paid within 14 days of receipt of that sum paid for the purchase, excluding shipping charges on customer's credit card or bank transfer in ' separate bank account mentioned in the "Return Form".
During the sales period of the products purchased will not be reimbursed, but EXCLUSIVELY replaced with an item of equal value.
Items must not have been worn, washed or altered in any way, and must not show any signs of use. Soles of footwear must be in perfect condition and must not be marked in any way.
The Security Tag must still be intact and attached to returned items. In case of removal it won't be possible to return the item.